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Frequently Asked Questions

Why is there cloudy water?
Cloudy water may be caused by frequent use by a large number of bathers, or lotions, oils, deodorants, sunscreens, or other products used on the skin or soap residues in bathing suits.


How do I clear up cloudy water?
1. Make sure spa users and bathing suits are as clean as possible.
2. Make sure the filter has been rinsed with hot water.

3. Make sure the filtration system runs at least 8 hours a day
4. Four to six ounces of water clarifier can be used to speed up recovery time.
5. Be patient. The spa water will clear up and does not have to be drained, if the water is cloudy, All Natural Cleanser just needs some time to do its job.


Why do I experience an organic smell?
At times you may experience an organic smell. This simply means that All Natural Cleanser has found contaminants and is working harder for you.


Can I use fragrances with this product?
We do not recommend using any fragrances with these products because they may not be compatible.


Will All Natural Cleanser clog my pumps or drains?
Due to the positive charge carried by All Natural Cleanser, mineral particles will not attach to plumbing, pumps, manifolds, etc.: they will remain in suspension until captured by the filter.


How much does one 16 ounce bottle cover?
Used alone, one 16 ounce bottle per 500 gallons of spa water will maintain pleasant conditions for three months


Is All Natural Cleanser compatible with conventional sanitizers?
Yes, All Natural Cleanser is compatible with conventional sanitizers (i.e. chlorine, bromine, ozone, ultraviolet rays, and ionization).

Is All Natural Cleanser compatible with D.E. sand and cartridge filters?
Yes, All Natural Cleanser is compatible with both D.E. sand and cartridge filters.


How long does All Natural Cleanser last until the next treatment?
All Natural Cleanser will remain pleasant conditions for three months.


What happens if I don't use the penetrating spa cleaner before using spa magic?
Five to eight weeks into using All Natural Cleanser it will continuously seek out chemical residues to eliminate them. If All Natural Cleanser finds those residues, the water may turn a bit cloudy and give off a chemical odor. Beginning with the Penetrating Spa Cleanser product eliminates this problem.

 

Less Maintenance = LOW COSTS!

You will also spend less time maintaining your spa. Since the contaminants that clog your filter have disappeared, you won't have to clean your filter as often. And as an added benefit: you'll avoid costly repairs due to corrosion and mineral abrasion because you'll no longer need to use harsh chemicals which corrode any metal parts in your heater and pump. With All Natural Cleanser, you'll be spending more time relaxing in your spa and less time and money to maintain it.

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